At Diamond Circle, every order is prepared with exceptional care. From secure packaging to trusted logistics partners, our goal is to ensure your jewellery arrives safely, beautifully, and on time.

1. Shipping Within Australia

We offer reliable and fully tracked delivery services across Australia.

Standard Shipping

• Free for orders $1000 and above
  

• Estimated delivery: 14–21 business days
  
  

3. Order Processing Time

To maintain quality and accuracy:

• Orders are processed within 14–21 business days
  

• Custom, engraved, or made-to-order pieces may require additional production time (typically 21–28 days)
  

• You will receive a confirmation email with tracking details once your order is dispatched
  
  

4. Packaging & Security

Every Diamond Circle piece is:

• Packed in premium protective packaging
  

• Accompanied by certificates (when applicable)
  

• Inspected before dispatch
  

• Shipped using trusted carriers to ensure safe, discreet delivery
  
  

5. Delivery Requirements

For your protection:

• A signature may be required upon delivery
  

• If no one is available, the parcel may be held at a collection point
  

• Please ensure delivery details are accurate, as we cannot redirect parcels once shipped
  
  

6. Lost or Delayed Parcels

If your parcel appears delayed or missing:

• Please contact us at info@diamondcircle.com.au
  

• We will assist you in liaising with the courier
  

• Replacement or compensation will follow our investigation and carrier policies
  

We are committed to ensuring your order arrives safely and will support you throughout the process.